Guided by the belief that all children deserve the opportunity to live a fulfilling life, the Flamboyan Foundation works to ensure every child in the US and Puerto Rico receives an outstanding education. In Puerto Rico, we are focused on improving reading proficiency for students in the early grades and revitalizing the island by making strategic investments in arts, culture, and education. Our work in Washington, D.C., centers on strengthening family engagement in schools and school systems across the country through trainings, fellowships, and school-based partnerships.
Based in Flamboyan’s Washington, DC office, the Senior Managing Director (SMD) of Communications and External Affairs is responsible for setting the vision, strategy, and long-term management of communications, branding, marketing, and external relations for the priorities of the Flamboyan DC office. Specifically, they will craft and execute strategic communications strategies that increase public visibility of Flamboyan’s flagship programs implemented in DC public schools. The successful candidate will be responsible for ensuring consistency in all communications and marketing activities; promoting Flamboyan’s brand among multiple audiences; ensuring that Flamboyan’s message is distributed effectively across all channels (digital and traditional) and to targeted audiences; and increasing constituent and media awareness of the vital role that REAL Family Engagement plays in student success.
The SMD, Communications, and External Affairs will collaborate with team leads across the office to create messaging, secure speaking engagements, and promote the impact of our work. In partnership with the SMD of Communications based in our Puerto Rico office the SMD is responsible for the overall strength of the Flamboyan Foundation brand as well as helping to grow social media reach for the organization. Together, they partner to ensure an organizational cohesion that serves all internal and external constituencies – including staff. The SMD will partner with stakeholders across the organization to cultivate productive relationships and execute communications and marketing priorities across internal teams.
This is a unique opportunity for a strategic communications leader to join a collaborative, caring, and inclusive team and design a communications and marketing strategy to help Flamboyan amplify the impact of its work in Washington, DC. The ideal candidate is deeply rooted in equity, brings an open, transparent, asset-based, and uplifting approach to management and teamwork, and has an authentic and unwavering commitment to Flamboyan's mission
Strategic Visioning & Implementation of Marketing & Communications
Develop and implement a vision and strategy for Flamboyan’s marketing and communications of REAL Family Engagement (including roles, goals, and metrics) to help build public visibility and awareness of the work of Flamboyan’s DC office in alignment with organizational objectives.
Develop and lead a press and media strategy focused on increased brand awareness of REAL Family Engagement and the work of Flamboyan’s DC Office; the strategy should include designing a media engagement strategy; initiating media pitches and interviews; providing talking points and other materials as needed for senior staff; and responding to media inquiries quickly and effectively, ensuring our communications amplify our core values and commitment to equity.
In partnership with the SMD, Communications (Puerto Rico), define a strong and relevant brand narrative and image as articulated by the organization’s mission, core values, value proposition, aspirations, and impact.
In partnership with the SMD, Communications (Puerto Rico), foster a cohesive organizational look, feel, and tone across all communications channels and initiatives. This includes ensuring consistency of design standards, quality, and tone
Develop, implement, and optimize a social media strategy for Flamboyan’s DC office, including Flamboyan’s Senior Leadership Team, and report on the results
In partnership with the SMD, Communications (Puerto Rico), identify the organization’s communications and marketing-related technology needs and develop a roadmap, budget, and execution plan
Maintain a strong understanding of best practices, key trends, target market needs, and industry changes to inform future communication and marketing strategies
Foster and develop the reputation of Flamboyan as the leader in the education and family engagement sectors.
Expand External Recognition & Influence:
Translate research and data into compelling storytelling to expand the reach and impact of the organization, with a focus on system-level leaders and convenings for a DC-based audience
Manage the day-to-day operations of Flamboyan’s communications function in the Washington, DC office, including branding, planning, and overseeing the execution of the communications editorial calendar; proactively planning end-to-end workflows; and remaining knowledgeable and informed about the status of all tasks that fall under the communications function
Lead strategy and execute approval for all earned media in Flamboyan’s Washington, DC office, including articles for publication, press releases, letters-to-the-editor, and opinion pieces in support of REAL Family Engagement programming
Build and maintain strong working relationships with key local education reporters, editors, and journalists
Manage Flamboyan’s event and initiative sponsorships, ensuring that the organization is maximizing visibility and engagement with its partners and meeting our intention to uplift the voices of marginalized people and creating spaces that are infused with diversity, equity, and inclusiveness
Incorporate inclusion and equity into all internal and external branding and communications
Team Leadership:
Build and develop a cohesive, high-performing team driven by impact and accountability to organizational culture and goals
Set annual measurable success metrics for Flamboyan’s communications strategy in DC, including media coverage, thought leadership writing, speaking engagements, and social media impact
Steward a culture of innovation, leveraging existing Flamboyan assets and designing with an eye to the future
Promote collaboration and accountability within and across teams, leading with optimism and building trust and credibility internally and externally
Oversee the Communications and External Affairs budget for the DC Office, delivering communication and marketing initiatives within established budgets and identifying opportunities to reduce spending or increase value at all times.
Organizational Stewardship:
Serve as an ambassador for Flamboyan’s organizational brand generally and our family engagement work
specifically locally and nationally
Model and foster the Flamboyan core values of People, Impact, Catalytic Action, and Equity
Responsibly steward financial and human resources
Continuously deepen your expertise and readiness to be an equity-centered team member and contributor in our REAL Family Engagement efforts, self-awareness, inclusivity in your work, and serve as an agent of change for Flamboyan.
Other duties as assigned
In addition to the responsibilities of the role detailed above, as a member of the Flamboyan team, you will be expected to carry high standards, contribute to a positive workplace culture, and exercise a deep and active commitment to equity and inclusion. As a member of the staff, you will be expected to:
Self Awareness + Maturity
Carry a strong sense of your authentic self.
Carry high self-efficacy and ownership of goals.
Acknowledge and correct mistakes without ego.
Maintain a willingness to learn and grow.
Understand where your strengths and growth areas are.
Actively and with confidence upward manage proactively.
Be discrete and trustworthy, able to handle confidential information with care and grace.
Have high emotional intelligence and be able to navigate nuance.
Anti-Racists + Bias Competence
Actionably live your commitment to social justice.
Confidently speak openly and courageously about your own equity journey.
Be willing to confront your own biases and hold yourself accountable for disrupting them.
Ask who is not at the table.
Build time into projects to prioritize the voices that are not historically heard or valued.
Collaboration + Influence
Be a skilled collaborator and look for ways to include internal and external stakeholders in your work.
Know how to get results by leveraging the power of your expertise and informal authority to influence internal and external stakeholders and discern which to use and when.
Bachelor's degree in strategic communications, marketing, or public affairs
12-15+ years of related professional agency or in-house experience with a demonstrated track record of raising visibility and building credibility of mission-driven organizations
5+ years leading a communications or marketing division and setting vision and strategy at an organizational level in education, social service, or non-profit sector context
History of creating leading innovative, multi-strategy marketing and communications campaigns with demonstrated amplification of missions and brands that advance influence and impact
Experience building highly engaging owned media platforms and garnering earned media coverage in local, national, and/or trade contexts
Proven ability to lead organizational brand narrative development and adoption in collaboration with internal stakeholders
Track record of developing strong, collaborative partnerships with other executive leaders to drive organizational cohesion and deepened outcomes on work product
Excellent writing and presentation skills, experience developing and delivering external presentations
Strong and highly accountable team leader, as demonstrated by a history of creating diverse, inclusive, and engaged teams
Proven ability to break down silos and promote cross-functional communication and collaboration
The salary for the Senior Managing Director, Communications and External Affairs role is $158,610. At Flamboyán, our starting salaries are based on four beliefs: we are competitive, we maintain internal equity across functions, there is room to develop, and salaries are aligned with the market. We avoid negotiating starting salaries to create equity across our team, and we set our salaries so that staff can increase their compensation as they develop over time within their role.
Total rewards include an excellent benefits package that includes employer-sponsored health, dental, vision, life, and disability insurance, an Employee Assistance Program (EAP), access to FSA and HSA plans, a retirement plan that includes employer matching, and a generous paid-time-off policy.
This position is based out of our Washington, DC, office in Dupont Circle. All staff are required to live within commutable distance of our office at 1730 Massachusetts Avenue, NW, Washington, DC.
Flamboyan has a hybrid work schedule that includes 4 days (Monday, Tuesday, Thursday, and Friday) in the office and 1 day (Wednesday) remote each week, along with 1 fully remote week quarterly. Our in-person workplace design is based on our belief that being physically present with colleagues internally and partners externally is essential to building relationships and optimizing our ability to achieve our individual and collective goals.
Local and national travel may be necessary.
All staff must be fully vaccinated and boosted as a condition of employment unless given an approved exemption by Flamboyan for a medical or religious reason.