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Chief Strategy and Innovation Officer, Capital Impact Partners

Flexible, Open
Chief Strategy & Innovation Officer
Flexible Location
Capital Impact Partners, headquartered in Arlington, VA, operates nationally, with local offices in Detroit, MI, and Oakland, CA. For over 35 years, Capital Impact Partners has been a nonprofit, mission-driven Community Development Financial Institution (CDFI) that has supported the development of low-income underserved communities nationwide, focusing in five key sectors - health care, education, healthy foods, housing and aging. Capital Impact is also supporting the redevelopment of Detroit through multiple partnerships with banks and foundations.
Capital Impact Partners seeks a Chief Strategy and Innovation Officer (CSIO) who will play a vital role in helping Capital Impact to shape and implement the strategic vision for the organization. The CSIO will develop strategic partnerships and technical assistance programs to amplify Capital Impact’s brand. The CSIO will identify and drive the pursuit of new sources of revenue and impact through current, new, and expanding markets; new or enhanced products and services; and/or new ways of working. Along with the President and Chief Executive Officer (CEO), the CSIO will be a key spokesperson for Capital Impact and represent the organization with community, corporate, and public sector events. The CSIO will also lead the management of the following interrelated corporate level functions: fundraising and strategic relationship management, program development, strategic planning and innovation, social impact assessment, corporate communications, and policy development.

Staff and Executive Leadership: 
  • Provide day-to-day leadership for all assigned functions. Lead through collaboration and innovative management concepts, to effectively and efficiently meet program goals and objectives, within available resource allocation.
  • Work collaboratively across the organization, sharing knowledge and building trust, demonstrating leadership through effective delegation, mentoring, and team-building. Share information, perspective, and expertise.
  • Oversee all hiring within the department and work to attract, retain, and develop team members. Develop performance standards, set job expectations, and give ongoing feedback and annual performance ratings to direct reports.
  • Participate in the creation of and periodic reporting of results of Capital Impact’s Balanced Scorecard.
  • Co-lead lending and program board committee and actively participate in meetings of the Board of Directors. Must value and support difference in others, contributing to an inclusive work environment. Demonstrate the ability and willingness to communicate effectively with people of diverse backgrounds and experience to create a collaborative, collegial, and caring community;

Strategic Relationship Development and Management: 
  • Develop and lead Capital Impact’s relationship and fundraising strategy in support of Capital Impact’s goals and objectives.
  • Cultivate existing and develop new relationships within the philanthropic, nonprofit, and corporate communities to identify new opportunities to collaborate in Capital Impact’s target markets and sectors.
  • Serve as a lead connector, along with the CEO, between external stakeholders and key internal partners;

Program Development and Management:
  • Oversee Capital Impact’s technical assistance programmatic activities to deepen and expand Capital Impact’s market presence and impact.
  • Drive research efforts to identify emerging trends/issues in underserved communities and create programming to address them.
  • Work with community stakeholders to develop a shared agenda and collaborate with lending and investment teams to develop holistic programs that align technical assistance, policy, advocacy, and thought leadership to unlock capital and scale programs regionally and/or nationally;

Strategic Planning, Innovation, and Impact Evaluation: 
  • Lead the development and implementation of Capital Impact’s strategic plan.
  • Coordinate and integrate annual work plans for all Capital Impact teams to achieve short to mid-term results over one, three and five years.
  • Continue to develop a culture of learning and innovation by sharing findings throughout the organization.
  • Foster collaboration and creative thinking across the organization designed to maximize social impact, including analysis of trends and market disruptions and searching for emerging market opportunities.
  • Create and maintain resource investment and evaluation reports for use by the CEO, Board, and funding sources.
  • Further develop and integrate Capital Impact’s approach to social impact assessment across lending, investment, and programmatic activities - embedding an impact and outcomes-based mindset into Capital Impact’s work;

Corporate Communications and Policy: 
  • Oversee the identification of content and lessons learned for external publication, to expand the organization’s thought leadership and influence among partners, policymakers, and the broader field.
  • Collaborate with the CEO and Chief Lending Officer to develop policy priorities to unlock resources at the federal and local levels.

  • Bachelor’s degree required. Advanced degree preferred
  • 15 or more years experience in strategic planning, community development, learning or operational leadership
  • A minimum of 10 years of management experience
  • In-depth understanding of community development finance; validated track record in developing programs and products that meet community needs; established relationships within the philanthropic community and the public sector
  • Deep knowledge of Capital Impact’s core markets and sectors
  • Knowledge of CDFI Fund programs, New Markets Tax Credits (NMTC) and best practices at other CDFIs or Community Development Banks is beneficial
  • Clear passion for working in underserved communities
  • Proven leader and people developer, with excellent project management, a demonstrated ability to effectively engage and lead individuals and teams, and a highly entrepreneurial mindset
  • Proficiency with written and oral communication skills, including the ability to speak in a wide variety of public settings, to a variety of diverse audiences
  • Demonstrated track record of success in developing and implementing multi-year strategic plans and programs focused on addressing complex social issues
  • Knowledge of how policy and communication can be leveraged to further mission
  • Proficiency with Microsoft Office (particularly Word, Excel and PowerPoint), Google Suite, Salesforce, and other related systems
  • Ability to travel up to 50% or more of the time
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