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Associate Director, Business Planning and Special Projects, Youth Villages

Memphis or Nashville, TN
Youth Villages
Associate Director, Business Planning and Special Projects
Youth Villages provides help for children and young people across the United States who face a wide range of emotional, mental and behavioral problems. We work to find solutions using proven treatment models that strengthen the child’s family and support systems and dramatically improve their long-term success. With a high-performing and dedicated staff of more than 3,000 working in 13 states and annual revenue of over $250 million, Youth Villages helped more than 25,000 young people and their families through its comprehensive, evidence-based programs: intensive in-home services, foster care, adoption, group homes, YV Lifeset, specialized crisis services, and intensive residential treatment.
The organization, founded in Memphis, Tennessee in 1986, measures its success in reuniting families and children who are able to live at home and do well in school. Since 1994, our organization has tracked every child who completes a program and has recorded consistently high success rates. In 2017, 86 percent of the children are still living successfully at home with their families 24 months after completing their program.
As a leader in the field of children’s mental and behavioral health, Youth Villages earns its status as one of the nation’s most promising results-oriented nonprofits, as recognized by Harvard Business School, U.S. News & World Report and the White House.
For more information, please visit
The Associate Director, Business Planning and Special Projects (Associate Director) will work closely with the Youth Villages marketing and leadership team (including officers and directors) with a focus on supporting the organization’s growth of direct services.  Based in the Youth Villages’ Memphis headquarters or in Nashville, and reporting to the Managing Director, Business Planning and Policy, s/he will support facilitation of strategic planning processes (at each individual state level) and assist state leaders in identifying and analyzing of potential growth opportunities. 
This is a unique and high-growth opportunity for a passionate mission-driven individual to have significant and national-scale impact on emotionally and behaviorally troubled children and families.
The Associate Director will conduct two-three state business planning projects at a time, and support other ongoing department work, as needed.  The projects fall into the following categories:
National and State Business Planning (80% of work)
Lead state-level development and implementation of 3-year strategic business plans
  • Develop comprehensive business plans for each Youth Villages state, including priorities, financial projections and milestones
  • Conduct and manage market research to inform business plans, including customer interviews, data analysis and internal staff interviews
  • Manage a broad range of stakeholders, including Youth Villages officers, state leaders and business development leads
  • Support the process to get the plan developed, including:
    • Set timelines, deadlines and assign clear owners of business planning work
    • Facilitate trainings / meetings with state leaders, officers and other stakeholders
    • Develop strategic planning, implementation, and tracking tools
    • Work with state leadership to develop clear implementation strategies (e.g., marketing/outreach focus, leadership council development, key relationship targets -- government and private, opportunities to diversify funding streams and achieve greatest ROI)
  • Engage a broad range of stakeholders, including YV officers, state leaders and functional leaders to make recommendations to the CEO and officer about the future direction of our states
  • Develop and refine annual business planning process (e.g., how to engage and train state leaders to execute annual business plans, identify priorities, and track progress)
Special projects (20% of work)
  • Support organizational structure strategy
  • Support special projects as assigned by the Chief Marketing Officer
  • Support national business planning processes, as needed
  • Support the Strategic Growth Committee (as part of the national Youth Villages Board of Directors).
  • Support other strategic plans as needed, including clinical (e.g. LGTBQ), operational (retention/recruiting) and others.
  • Up to 25% of job time requires domestic travel
The successful candidate will have:
  • Masters degree in public policy or business preferred
  • 1-2 years experience at a consulting firm preferred, with a strong track record in all areas of strategy development, business analysis, problem solving and consensus building
  • Project management experience, either through consulting or in some prior experience with and ability to manage multiple priorities simultaneously
  • Great strength at developing trusting relationships with a diverse range of people and leading through influence with humility and flexibility
  • Strong, intuitive communicator who is comfortable presenting to, and engaging with, senior leaders
  • Strong recommendations showing s/he has worked with and gained the respect of senior leaders/clients in high-performing and fast-moving environments
  • Professional experience with nonprofits or a significant track record of social sector volunteerism
  • High energy and positive attitude; shows passion about Youth Villages’ mission
Compensation and Benefits
  • Medical and prescription drug coverage starting the first of the month following 60 days active employment
  • Vision coverage starting the first of the month following 60 days active employment
  • Dental coverage starting the first of the month following 90 days active employment
  • Retirement savings pension plan (20% vesting at 2 years of service reaching 100% vesting at 6 years)
  • 403(b) tax deferred savings plan
  • 10 days paid vacation
  • 12 paid sick days
  • 9 paid holidays
  • $50 monthly cell phone reimbursement
  • $0.44/mile reimbursement for work travel
Youth Villages is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply for this position.
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